bk support(7.3ce)           BitKeeper User's Manual          bk support(7.3ce)

NAME
       bk support - send a support request

SYNOPSIS
       bk support [-T]

DESCRIPTION
       Send a request to BitKeeper support.

       The default behavior is to display the graphical version of the support
       form when the DISPLAY environment variable is set (UNIX) or  if  it  is
       run  on  a  Windows operating system.  To use a text editor rather than
       the GUI, use the "-T" option.

       This command can be used to request support instead of mailing to  sup-
       port@bitkeeper.com.   The  advantage  is that it automatically includes
       the version of BitKeeper and the operating  system  being  used,  which
       speeds the ability of the support team to respond to the request.

OPTIONS
       -T  Use  a  text  editor rather than the default graphical tool to fill
           out a support report.

EXAMPLE
       An example text template looks like this:

       Program:
               [cset, get, delta, etc.  or what you were doing, like 'installing']

       Release:
               beta10-pre1

       OS:
               [Linux, IRIX, NT, etc]
       Etc.

       and the filled out report should look like this  (note  that  the  data
       goes after the tags, not on the same line):

       Program:
               support

       Release:
               pre-2.0-2

       OS:
               All
       Etc.

CATEGORY
       Admin

BitKeeper Inc                         1E1                    bk support(7.3ce)